1. Information we gather
The information we collect from our website visitors may include IP address, email address, name, telephone number, and addresses. Most of this information is specifically entered by customers for the purpose of requesting or intending to request a service from Lift and Go. Information is not gathered or stored without the consent of the website visitor.

2. How we use the information we gather
The information you provide is used to contact you or your company regarding the services you have requested on our website, such as obtaining a moving quote or booking a moving job. Your personal information is never shared or sold to third parties for marketing or related purposes.

3. The people that are given access to this information
Your personal information is accessible only to the staff of Lift and Go who are responsible for carrying out the requested services. This may include tasks such as booking your job in the system, generating a quote request, or forwarding your details to our moving team to perform the service.

4. The security measures we have in place to protect your personal information
We take the protection of your personal information seriously. Access is restricted only to individuals who require the information to carry out their job duties. All personal data is safeguarded by secure systems that require usernames and passwords. Access is granted strictly for the purpose of providing services to our customers in Melbourne and Victoria.

5. Our use of cookies
We use cookies, which are small digital files stored in your web browser, to track your return visits and improve your browsing experience. While you may choose to disable cookies in your browser settings, we recommend keeping them enabled to help us personalize your experience on our website.
In addition, third-party advertisers on our site may use cookies for tracking purposes.
Google, as a third-party vendor, may also use cookies to serve ads.